Assessor Resource

PUAECO003A
Operate and control radio networks

Assessment tool

Version 1.0
Issue Date: May 2024


This unit applies to emergency communications centre personnel who operate and control radio networks to respond to organisational requests and to support operational events.

This unit covers the competency required to efficiently operate and control radio networks and equipment.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Prerequisites

Not applicable.

Employability Skills

This unit contains employability skills.



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Assessment must confirm the ability to:

enunciate clearly and concisely

use communication protocols

operate equipment correctly within organisational benchmarks

respond to calls from the field in a timely and effective manner

work effectively in stressful situations

maintain control over the network

operate effectively in routine and peak conditions of operational activity.

Consistency in performance

Competency should be demonstrated over time during emergency communications centre operations or simulated operations that include critical and non-critical situations.

Context of and specific resources for assessment

Context of assessment

Competency should be assessed in the workplace or in a simulated workplace environment under conditions expected in the workplace.

Specific resources for assessment

Access is required to:

alternative technologies

back-up systems

communications protocol handbooks

manufacturers' operating instructions

operations and systems manuals

organisational documentation

primary and back-up/alternative radio network

relevant databases

training databases, where available

training manual

workplace expert/s.

Method of assessment

This unit may be assessed with the following unit:

PUAECO004A Operate computer aided dispatch system.

In a public safety environment assessment is usually conducted via direct observation in a training environment or in the workplace via subject matter supervision and/or mentoring, which is typically recorded in a competency workbook.

Assessment is completed using appropriately qualified assessors who select the most appropriate method of assessment.

Assessment may occur in an operational environment or in an industry-approved simulated work environment. Forms of assessment that are typically used include:

direct observation

interviewing the candidate

journals and workplace documentation

third party reports from supervisors

written or oral questions.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

This describes the essential skills and knowledge and their level, required for this unit.

Required Skills

enunciate clearly

communicate effectively

receive messages

transmit messages

use call up sequence

Required Knowledge

basic principles of radio operation

organisational specific communication protocols

phonetic alphabet/figures/language

principal components of radios

radio network/system

radio procedures (call signs, vehicle codes, codes, terminology, pro-words and abbreviations)

readability table

voice procedures

The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.

Radio equipment may include:

antenna

associated computer equipment

portable/mobile radios and attached equipment (microphone)

repeaters (static and portable)

transceivers and attached equipment (foot pedal, microphone)

Organisational policies and procedures may include:

legislation relevant to the organisation

operational, corporate and strategic plans

operational performance standards

operational policies and procedures

organisational personnel and occupational health and safety practices and guidelines

organisational quality standards

organisation's approach to environmental sustainability

Taking appropriate action may include:

identifying technical faults

dealing with identified faults if within own area of responsibility

referring identified faults to supervisor or appropriate personnel

Back up or alternative systems may include:

alternative frequencies and spectrums

alternative networks

landline network

mobile phone network

relay systems

satellite phone

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Radio network is accessed in accordance with organisational procedures 
Radio equipment is operated in accordance with manufacturer's instructions 
Appropriate channels, frequencies and talk groups are allocated, selected and deselected in accordance with organisational policies and procedures 
Appropriate codes, terminology, pro-words, call signs and abbreviations are used to receive and transmit information 
Organisational radio protocols are used to transmit and receive messages 
Radio contact is monitored in accordance with organisational procedures 
Network is controlled and coordinated to ensure equitable access and prioritisation of operations 
Network is operated in accordance with relevant legislation and organisational operational requirements 
Equipment is used safely in accordance with the organisational and manufacturer's instructions 
Technical faults in the radio network are identified and appropriateaction is taken 
Back-upor alternativesystems are utilised when primary system fails or when required 
Equipment is tested in accordance with organisational procedures 

Forms

Assessment Cover Sheet

PUAECO003A - Operate and control radio networks
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

PUAECO003A - Operate and control radio networks

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: